For City of Santa Barbara water customers, WaterSmart provides hourly water-use information and leak alerts. The City describes daily updates, so the portal should not be treated as a live reading.
If you have a usage alert or an unexplained increase, have the dates and usage pattern ready when you call. Mention recent irrigation changes, extra household use and any visible plumbing problem. Ask what needs to be checked before choosing a repair.
You can still call with the problem you have noticed if you do not have a WaterSmart account. If another utility supplies your address, check its own usage tools.
Water use up? Start with context
For City of Santa Barbara water customers
Hourly readings • Daily updates
- 1
Check the pattern
Note the dates and hourly usage shown in WaterSmart.
- 2
Add context
Mention irrigation changes, extra household use, or a visible problem.
- 3
Explain the problem
Have your address and affected fixtures ready when you call.
An alert is a starting point, not a diagnosis.
No account? Call with what you have noticed. Other utilities may offer different tools.